Service Leaver Claiming ELC

This page contains guidance notes for claimants who are no longer in Service. Please ensure you read this document before submitting a claim to your Single Service Representative. Once eligible to claim you may submit a claim up to five years after you leave the service.  Please note for service leavers who left the forces on or before the 31st March 2016, please read JSP 822 for the expiration date of your claims.   You can only make one claim per financial year (1st April to 31st March), however if you have served between 6 and 8 years you are eligible to aggregate all three claims together.  If you are claiming in the last year of scheme eligibility, study must commence before scheme expiry date.  Personnel who are still in Service, and/or in their resettlement phase, should refer to their Education Staff and the guidance on the Serving Personnel Claiming ELC page of the website.

As a Service Leaver you may be eligible to claim under the Joint Funding Initiative (PF FE/HE Scheme). For full details and to check the eligibility rules, please view the Service Leaver /Claiming Publicly Funded FE/HE page.

Procedure for Claimants No Longer in Service

Please note that the following information must be submitted with your claim by either post/electronic (Member's Area) to your Single Service Representative (address details below) a minimum of 25 working days prior to your course start date/registration date:

  • Fully completed claim form
  • Evidence of your last day of Service which can be one of the following:- copy of your discharge document, copy of P45 terminating employment, document stamped by regiment confirming leaving date (see notes below). 
  • A copy of a utility bill showing your home address.
  • Full information about the course that you wish to undertake and include details of your registration date where applicable.
  • Completion and submission of course evaluation form for all previous ELC funded courses via the Member's Area. 

    RAF Personnel can request proof of service from the RAF Disclosures team by completing the DPA SAR form at .  ID documents must accompany the completed form.  But contact the Single Service Representative below before applying. 

    Army Personnel can request details of discharge dates from the JPAC Enquiry Centre – phone number 0800 085 3600.   

    Remember! If you are submitting your second or third claim you must complete your previous claim evaluation form.  

    To access your Member's Area from the link below, you must obtain Login and Password details from your Single Service Representative.  


    Single Service Representatives (SSR) Contact Details

    If you're unable to find answers to your queries within the website and the FAQs pages please contact your SSR listed below providing your service number and exact discharge date.

    ELC Manager
    Mailpoint 3.3
    Leach Building, Whale Island
    HMS Excellent
    PO2 8BY

    The contact details below are for OUT OF SERVICE claimants only

    For All PF FE/HE claims/queries :
    Amanda Rayner:

    For ELC claims/queries:
    If having left from the Portsmouth area Amanda Rayner: 
    or Stephen Gowling:

    If having left from the West of England Alf Ramsay: alastair.ramsay994@

    If having left from the North of England Garth Atkinson:

    If having left the Royal Marines Scott Jamieson: 


    Learning Credit Scheme (LCS) Manager
    Education Branch Zone 4, Floor 2, Army Personnel Services Group, Home Command
    Ramillies Building, Army HQ
    Monxton Road, Andover
    SP11 8HJ
    Office Hours - 9am- 5pm

    Due to the COVID-19 situation our service is distributed please allow extra time for processing

    Tel:  07977229294
    9:30-12:30 Monday, Wednesday and Friday ONLY
    Tel:  07976301394 
    9:30-12:30 Monday and Wednesday ONLY

    Any ELC Applications from personnel no longer in Service are to be made online via the ELC Members Area accessed via the link below;
    Members Logon & Password Reminder  


    Learning Credits Administrator
    Accreditation and Education Wing
    RAF Central Training School
    HQ 22 Gp
    Room 221B
    Trenchard Hall
    RAF College Cranwell
    NG34 8HB


  • Please do not send any correspondence via post until further notice


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