Service Leaver Claiming ELC

This page contains guidance notes for claimants who are no longer in Service. Please ensure you read this document before submitting a claim to your Single Service Representative. Once eligible to claim you may submit a claim up to five years after you leave the service.  Please note for service leavers who left the forces on or before the 31st March 2016, please read JSP 822 for the expiration date of your claims.   You can only make one claim per financial year (1st April to 31st March), however if you have served between 6 and 8 years you are eligible to aggregate all three claims together.  If you are claiming in the last year of scheme eligibility, study must commence before scheme expiry date.  Personnel who are still in Service, and/or in their resettlement phase, should refer to their Education Staff and the guidance on the Serving Personnel Claiming ELC page of the website.

As a Service Leaver you may be eligible to claim under the Joint Funding Initiative (PF FE/HE Scheme). For full details and to check the eligibility rules, please view the Service Leaver /Claiming Publicly Funded FE/HE page.

Procedure for Claimants No Longer in Service

Please note that the following information must be submitted with your claim by either post/electronic (Member's Area) to your Single Service Representative (address details below) a minimum of 25 working days prior to your course start date/registration date:

  • Fully completed claim form
  • Evidence of your last day of Service which can be one of the following:- copy of your discharge document, copy of P45 terminating employment, document stamped by regiment confirming leaving date (see notes below). 
  • A copy of a utility bill showing your home address.
  • Full information about the course that you wish to undertake and include details of your registration date where applicable.
  • Completion and submission of course evaluation form for all previous ELC funded courses via the Member's Area.

    RAF Personnel can request a copy of their discharge document from the RAF Disclosures team at www.raf.mod.uk/links/contacts.cfm

    Army Personnel can request details of discharge dates from the Army Personnel Centre – phone number 0845 6009663.

    Remember! If you are submitting your second or third claim you must complete your previous claim evaluation form.  

    To access your Member's Area from the link below, you must obtain Login and Password details from your Single Service Representative.  Before accessing your Member's Area for the first time, please ensure you have read the Member's Area How To Guide provided.

    MEMBER'S AREA

    Single Service Representatives (SSR) Contact Details

    If you're unable to find answers to your queries within the website and the FAQs page.

    ELC Manager
    Mailpoint 3.3
    Leach Building, Whale Island
    HMS Excellent
    Portsmouth
    PO2 8BY
    Tel: 02392 625954
    Email: NAVYTRGHQ-EL3RRESETSO3C@mod.uk

    Learning Credit Scheme (LCS) Manager
    Education Branch Zone 4, Floor 2, Army Personnel Services Group, Home Command
    Ramillies Building, Army HQ
    Monxton Road, Andover
    SP11 8HJ
    Tel: 01264 381580
    Email: elc@detsa.co.uk
     The Army ELC helpline is open Monday, Wednesday and Friday from 0930-1230, excluding bank holidays.

    Learning Credits Administrator
    Accreditation and Education Wing
    RAF Central Training School
    HQ 22 TrgGp
    Room 221B
    Trenchard Hall
    RAF College Cranwell
    NG34 8HB
    Tel: 01400 268 183 
    Email: 22TrgGp-CTS-AandEWg-LCA@mod.uk

  • Our location:
    ELCAS
    Basepoint Business Centres
    Tewkesbury Business Park
    Oakfield Close
    Tewkesbury
    Gloucestershire
    GL20 8SD

    Contact us:
    T. 0845 3005179 (UK)
    T. 0044 191 442 8196 (Overseas)
    Call 09:00 – 17:00 Mon to Fri
    (exc. bank holidays)

    E. elcas@m-assessment.com

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